Effective Date: February 25, 2025

At Purposeful Creations Studio, we take pride in creating high-quality custom and handmade apparel. We want you to be completely satisfied with your purchase. Please review our return and refund policy below.

Shipping

Processing Time

Handmade Orders (T-Shirts & Sweatshirts): Processing takes 5-10 business days before shipping, as each item is made-to-order.

Orders placed on weekends or holidays will begin processing on the next business day.

Returns & Exchanges

Hand Made Orders (T-Shirts & Sweatshirts)

Due to the personalized nature of orders, we do not accept returns, exchanges, or refunds unless:

There is a manufacturing defect.

The item arrives damaged or incorrect due to our error.

If you receive a defective or incorrect custom item, please contact us within 7 days of delivery at purposefulcre8ions@gmail.com with photos of the issue. We will replace the item or offer a refund at our discretion.

Refunds

Approved refunds will be processed within 5-7 business days after we receive the returned item.

Refunds will be issued to the original payment method.

Shipping fees are non-refundable unless the return is due to our error.

Order Cancellations

Custom orders can be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations are not accepted since production begins.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will gladly offer a replacement or refund.

Contact Us

For any return, refund, or exchange inquiries, please reach out to us at Purposefulcre8ions@gmail.com

Thank you for supporting Purposeful Creations!

Turn garment inside out. Wash in cold water. Tumble dry low or hang to dry. Do not bleach. Do not iron directly on design.